FAQ
Lotus Web On is an independent third-party service provider for on-demand Printing Products . We are not affiliated with any third-party brands unless explicitly specified. Any use of Trademarks, Brands, Products, and Services mentioned on this site is purely referential. Lotus Web hereby disclaims any sponsorship, affiliation, or endorsement of or by any such third party.Lotus Web On service offered by us is also available directly from the website of the brand owner. Lotus Web is not affiliated with, endorsed by, or sponsored by HP, Canon, Epson, Brother, or any other printer brands mentioned in our service offerings.
1
What does "refurbished" mean?
Refurbished products are items that have been previously owned but have undergone multiple testings and repairs to ensure they meet high-quality standards. Our refurbished printers, scanners, laptops, and desktops are fully functional and come with a warranty.
2
Are refurbished products reliable?
Yes, our refurbished products are thoroughly inspected, tested, and restored to like-new condition by our certified technicians. They are reliable and offer great value for money.
3
Do refurbished products come with a warranty?
Absolutely! All our refurbished items come with a warranty to provide you with peace of mind. Warranty terms may vary depending on the product, so please check the specific details on the product page.
4
Can I return a refurbished product if I'm not satisfied?
Yes, we offer a return policy on our refurbished products. If you’re not satisfied with your purchase for any reason, you can return it within the specified return period for a refund or exchange.
5
Do you provide support for setting up printers, scanners, and other devices?
Yes, we offer comprehensive support services for setting up and troubleshooting printers, scanners, desktops, WiFi systems, Our knowledgeable support team is here to assist you.
6
How can I contact customer support?
You can reach our customer support team via email. Visit our Contact Us page for more information on how to get in touch with us.
7
Is shipping free for refurbished products?
Shipping costs may vary depending on your location and the size/weight of the product. We offer competitive shipping rates and occasionally run promotions with free shipping. Check our website or contact us for current shipping details.
8
How would I know if the technician is an expert or not?
Our technicians are certified by CompTIA A+ Certification which is recognized globally.

Get in Touch
Lotus Web Services LLC
USA Registered Office - 30 N Gould St STE R
Sheridan, WY 82801
Call +1-888-245-5360
Email:- contact@shoplotuswebllc.net